written by Safrabro on 17/09/2015
I ordered a digging hoe from this company on the 7 September, I got home on the 11 September to find a scrap of paper on the floor inside the front door telling me that the courier had tried to deliver the parcel but nobody was home. No details of the courier so I could call them, no note to say they had left it with a neighbour. I immediately got onto Yourspares and sent them an email at the contact address. I haven't had a reply yet. I then sent them another email on the 'parts missing' address on Monday and I still haven't had a reply to that either, it is now Thursday. Customer Service??? You're having a laugh.. except it isn't funny. I shan't be buying anything from this company again.
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