Not a good experience

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The Cooks Kitchen www.thecookskitchen.com
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AadenMcDermott's review of The Cooks Kitchen www.thecookskitchen.com

“Not a good experience ”

★☆☆☆☆

written by AadenMcDermott on 24/11/2015

Perhaps this is a one off but my experience was unpleasant

Had to raise a dispute with PayPal. No communication whatsoever other than when prompted by me wondering where my order was 3 weeks after I ordered, told me they cancelled my order due to stock issues and I would get a refund.

No refund after 10 days and then 5 days later I get an automated email saying my items would arrive in the next 3 days even though they said the order was cancelled. 7 days later nothing and no refund.

It wasn't a large order but they have had my money over a month now in return for nothing.

  • Goods purchased & cost

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    Delivery

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