Statesman Appliances Reviews - www.statesmanappliances.co.uk

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★★★★☆
3.5 / 5
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Media Gallery for Statesman Appliances - www.statesmanappliances.co.uk

Statesman Appliances - www.statesmanappliances.co.uk

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★★☆☆☆

“All we asked was extra shelves”

Written on: 22/11/2017 by Napierqf431 (1 review written)

We purchased the new tl235lw larder fridge, we oh great British made spare parts easy to get HOW WRONG WERE WE, I RANG SPARES DEOT MONDAY AT 8AM TOLD THE GUY WASNT IN YET SO RING BACK RANG BACK AT 8.45 OH HE WADNT COMING IN DUE TO A DEATH IN THE FAMILY, OK RIGHT SO NO ONE ELSE CAN ORDER TWO GLASS DHELVES THEN, NOPE THEY HAD ALREADY TOLD ME AT 8AM THAT THERE WASNT ANY IN STOCK, BUT IT WAS IMPOSSIBLE TO GET THEM TO JUST ORDER TWO SHELVES!!! ABSOLUTELY RIDICULOUS BRITISH MADE ZND NO DPARES!! THEN… Read Full Review

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★★☆☆☆

“Terrible Customer Service”

Written on: 27/08/2015 by maddoorsfan (1 review written)

I bought a Statesman cooker back in March from Statesman, an home appliance company. The cooker was all good until over a week ago when it made a very loud bang and flashes of light came from the sides. I contacted Statesman who said they would have an engineer call us within 48 hours, wee didn't hear anything for about 4 days. Then Statesman called to ask if we had heard from the engineer to which we replied we hadn't, they said they would chase it up. Another two days later we hear from… Read Full Review

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Ir_Ma's Response to maddoorsfan's Review

Written on: 19/05/2017

I had same experience numerous times, what apper statments adviseurs do not log the repair at all, this is why engeniers do not get notified and I am seeting and waiting for a week or so. I had have engenier to come so many times, so the money they pay to external company I probably would buy 2 new Bosch cookers. Last time engenier said to me: everything on this cooker is replaices it is only owen left to bracke.....and this morning is exactly what happend. I called Statsmen Appl. adviseur had a terrible attitude...
All what I can say DO NOT BUY ANYTHING MADE BY Statsmen appliences!!!!

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