Awful, totally disinterested once they have your money.

Terrible service, once they have your money they couldn't care less about any issues.

I ordered a central heating timer on behalf of a relative. Despite showing as 'In stock' at the time of order, the item wasn't dispatched until nearly 6 weeks after the date of order (and payment).
Despite being charged £7.50 for delivery, the timer was posted standard Royal Mail second class, with absolutely no tracking or insurance. Needless to say, it never arrived.
Numerous phone calls to Shop4Electricals proved useless. The man on the phone was downright rude at worst and disinterested at best. I was initially fobbed off with 'Wait 15 days for Royal Mail to deliver it' / 'Check your local sorting office'. After this time had long passed, and Royal Mail had checked for it several times, the item still hadn't arrived. Numerous promises by Shop4Electric to 'investigate' what had happened to the item and call us back never materialised. I never received one single call back despite me contacting them more than 10 times. On multiple occasions the phone rang and rang without being answered, several times it was answered but then immediately hung up.

All attempts to contact Shop4Electricals to have the issue resolved have proved absolutely fruitless, they simply do not care about any problems once they have your money. In the end I've been forced to resort to pursuing a refund through my credit card company, not something I enter into lightly but Shop4Electricals have left me no other option at this stage. Perhaps they will find the credit card company a little harder to ignore than their customers.

A pity really, they have a good range of stock and their prices are reasonable, just a pity they don't have a clue about after service.

If you do buy from them, I thoroughly recommend you use a credit card as I did, so you have some means of come back should they fail to fulfil your order.