Disgraceful service

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Premier Range - www.premierrange.co.uk
★★★☆☆
2.6
From 245 reviews
39.0% of users recommend this

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LynneSM's review of Premier Range - www.premierrange.co.uk

“Disgraceful service”

★☆☆☆☆

written by LynneSM on 07/04/2017

We purchased a splashback which arrived with a scratch on it. This was only noticed after adhesive was applied and splashback put on the wall. (We applied adhesive to splashback on the cardboard it arrived in to avoid any damage). We immediately removed it and contacted Premier Range. We did as they requested, took photos of the scratch and the damage to the box. After several emails and telephone calls to both Premier Range and Ebay they don't want to know and closed the case. The customer service from both Premier Range and Ebay absolutely disgraceful. Don't buy from this company, their money back guarantee is a load of rubbish along with their product and customer service. AVOID AT ALL COST.

  • Goods purchased & cost

  • On time

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  • Customer Service

  • Value For Money

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