written by on 30/08/2018
Having booked a date for an engineer to call on 23/08/18 I waited in all day. Concerned that no-one had called to say they were on the way I called this company and was re-assured that an engineer would be calling between 3pm and 5pm. THEY DIDN'T.
I called this company the next day and they couldn't (or wouldn't) give an explanation for the 'no-show'. Arrangements were made for another Engineer to call on 29/08/18. I was told this would be one of his First calls having been let down previously.
The 29th came and by lunchtime no-one had called or rung to say they were on the way. I rung the Company and was assured the Engineer would be there between 4pm and 5pm. NO ONE TURNED UP.
Emails to this company have gone unanswered and requests to talk to someone in Management have been ignored. THEY DON'T CARE !!!
THINK LONG AND HARD BEFORE USING THIS COMPANY !!!!
YOU HAVE BEEN WARNED ………….
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