Poor workmanship, don't buy from them ever.

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Karcher Outlet - www.karcheroutlet.co.uk
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HarvT's review of Karcher Outlet - www.karcheroutlet.co.uk

“Poor workmanship, don't buy from them ever.”

★☆☆☆☆

written by HarvT on 14/04/2020

Appalling workmanship, karcher k4 premium bought last year at eve of May and is leaking on its second use with no pressure. Rang them up to ask if they could help resolve the issue, they quoted 6 month warranty period had ended and they couldn't do anything. I have opened up the pressure washer myself and identified at least one ring seal missing and the high pressure outlet not sitting inside the hose reel part correctly, with the metal fork and lock washer not sitting correctly.

No way was this product tested correctly after being fixed as it has broken with less than 5 minutes use on total.

Awful service, awful workmanship, complete lack of honesty, don't recommend anyone buys from them ever again. 

If the company would like to discuss this with me, I phoned you today at 15:08.

  • Karcher K4 premium control

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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