written by Terrev on 14/08/2013
Easy to use website with clear descriptions of the products to make choice easy. The option of 'recycle old unit' visible as a drop-down on the purchase page was useful so you do not have to search around the rest of the site to find it.
I actually dropped into the store at Banbury to make the purchase and the staff were very knowledgeable about their products and helpful.
Excellent communication with a phone call from an advisor on the day before delivery to confirm an approximate time of delivery, followed by a call from the van 30 minutes prior to drop-off. The freezer was installed and all the packing material plus the old freezer removed with the minimum of fuss.
I had great service from start to finish and paid the lowest price I could find - what more can you ask for?
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