A nightmare 3 months of hell !

A nightmare 4 tv's since July engineer visit for a new tv. Advisors are nice but given misinformation many times. Then to add insult to injury and 30 hours on calls promised £50 compensation to my PayPal paid another £130 for another tv. Now to be told no that was deducted from the additional payment for the replacement tv. So near £1000 out of pocket and still have a tv that doesn't do what I need it to. Again as below review,l by other customers, if you have a faulty product it's difficult to get the help you need as the manufacture has to give an uplift number to allow any exchange. Unlike other major retailers that would exchange without all the hassle. So before ordering be aware of this. Unfortunately sorry to say I can't recommend them and I will not be shopping with them again. Shame as the advisors have the right attitude but not given the tools to resolve things quickly. I've never had this sort of issue before with a retailer especially with electronics. I had to invoke my statatory rights after the first repair on a new tv to get another product. If your product is faulty the process is it MUST have at least 1 opportunity to repair it even new! If this occurs please know in the first 90 days after 1 repair attempt you are entitled by law to a replacement or full refund. I'm not sure why they have this awful process cause it ruins the customer experience the advisors want to give. Sad to say never again I'll stick to other major retailers for peace of mind even if the product is a little more expensive elsewhere it's worth it for hassle free shipping. Plus I wrote review here as funny the trustpiolet one vanished so beware of that to interesting