Service 2nd to none

ao.com
★★★★☆
4.4
89.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

ShannonSimpson329's review of ao.com

“Service 2nd to none”

★★★★★

written by ShannonSimpson329 on 26/04/2018

I have purchased a few items from AO and have been very impressed with their customer service. Recently I had a problem with a fridge that I purchased a little under 12 months ago. Contacting AO by email was simple an they always replied promptly. They put me in touch with the manufacturer of my fridge to arrange for an engineer to come out. However their customer service was really bad and ,to cut the story short, AO have resolved the problem and I will be receiveing my replacement fridge tomorrow. Sadly, not many companies prioritise good customer service in this modern day but I cannot praise AO enough for their excellent soppier and customer service . I will continue to use AO with future prchases and would very strongly recommend them to friends, family and anyone thinking is using them. Congratulations and very well done AO .

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