written by on 13/11/2012
I do like the deals, most of them, but I find the purchase of goods is better than services, I had a problem with one of those. I would prefer a direct refund (as opposed to a Wowcher Wallet) if I return something/am unable to take up the service. On one occasion, I made a dental appointment but they didn't have me booked in on the correct date, so I received a Wallet, but then the next deal I went for - another service - didn't work out, and they told me that I'd lose the money. I did get it in the end, but I had to stamp my feet a bit.
written by SelenaJayne on 13/11/2012
I absolutelry LOVE wowcher! They always have good deals on, I'm forever buying goods from them, wether its for myself, friends or family. I've introduced soooooooo many people to it, who now also love looking at deals! I've only ever had one occasion where I've had problem with an order (which was down to supplier), I sublitted email regarding this problem and the wowcher team was able to email back almost instantly to ensure they were looking into my problem, and kept me posted with updates from the supplier. Absolute 5 star rating service!
written by Bezza53 on 13/11/2012
I love the wowcher bargains and have ordered to date 5 deals from the site. I am particularly pleased with my steam mop which is awesome and the IPL hair removal course. My bluetooth hands free kit turns itself on and off automatically and is a wonderful product. The prices paid are a fraction of those on the high street. The system is simplicity itself - see a deal I like research the offer, cost, location etc. and then buy. My only complaint would be the number of emails I get (several a day and quite often with repeated offers) and the location for some of the deals which are either out of my area (gas servicing deal) or in out of the way parts of London such as Shadwell for the IPL and I have not bought other deals due to location of the provider.
written by on 13/11/2012
I believe the places featured on wowcher should be reviewed better. I bought a wowcher for glow in the dark golf and the location was in the middle of nowhere. It was dark, not well-lit and there were signs saying "No drugs allowed on the premises". It was not somewhere I would want to take my family. Not only that, the staff swore in front of children and couldn't even handle the wowchers properly. I contacted customer service to have my remaining wowchers for the same place refunded and was told I couldn't have my full money back only half because I had passed the 30day guarantee. Wowcher customer service employees were great but sadly the policies they are upholding were not so great. The customer service rep who called me back was excellent but sadly unable to check when the wowcher had apparently been redeemed. I went back to the same venue to use my 2nd wowcher and they told me my wowcher had been redeemed already when t hadn't. They didn't offer any help and sadly neither could wowcher. I haven't returned to golf since but I am sure they will be unable to resolve this.
written by telgrin on 13/11/2012
Several E-Mails a day with huge range of offers and great savings
written by annelee252 on 13/11/2012
Not sure which deal this relates to but I have always been more than happy with the deals I have purchased through Wowcher and will continue to feel confident enough about purchasing them in the future. The purhasing procedure is very straight forward.
written by alisonchick on 13/11/2012
Totally ignoring an ongoing problem regarding £43 being taken from me and will not answer my request for a credit
written by 3daughters on 13/11/2012
Paid for items, they fot delivered, I`m happy with purchase
written by Suziq1979 on 13/11/2012
Fantastic savings and very efficient service, goods are mostly delivered when they are expected.
written by Coops2012 on 13/11/2012
The majority of purchases that i have made have been without issues. However, there has been one purchase made where the item never arrived. We also paid additional money for faster delivery. I contacted wowcher to try and resolve the issue and also contacted the supplier directly via telephone and email. This has been going on for almost two months now and i still have not received the item nor a refund. Wowcher are not forthcoming in supporting customers when things go wrong, they are fine when everything works as it should. I think wowcher should make more of an effort to deal with reputable companies and be ready to resolve issues for their clients.
written by on 13/11/2012
I found this a good way to save money, the goods i have bought are good quality,the only think is once you have purchased and paid through Woucher you stil aren't sure if you will recieve the item. The time scale in which you are suppose to to wait is not aways correct, ihave waited over 2 mths for item to arrive,but all in all very pleased keep up the good work
written by scotchmiss on 13/11/2012
This wine is a great deal and will go down a bomb at Christmas. Its a bargain @ £29.00 Where else would you get such a great deal, but @ Wowcher The only downfall is that it will probably get drunk before Christmas lol.
written by on 13/11/2012
I really look forward to my daily email with deals on Wowcher. There is a different range of deals that I'm sure would suit most people. I have been very happy with the items I have bought through Wowcher.
written by on 13/11/2012
Purchased these items as birthday gifts, they will be perfect. The order came in the post quickly they are packaged well and will work on the items that we wanted them for. I would recommend them to friends.
written by on 13/11/2012
Love the fact that its all soooo easy :) everything came as ordered no issues with any one regarding wowcher vouchers :) keep up the fab offers :)
written by Chamber00 on 13/11/2012
Major bargains to be had here. Quick and easy to use site. Vendors sometimes make it difficult to use your voucher, if they have had a big response to the offer - you may have to wait eg, in the case of hairdressers, but that is not the fault of Wowcher, which is excellent.
written by biker48 on 13/11/2012
i have bought a few things from wowcher and have always been 100% satisfied with my purchase from weekend breaks to electronic goods its so simple to use and just a few clicks and you have a fantastic deal
written by on 13/11/2012
I was very dissappointed when I booked into g1 studio in glasgow,got my colour done and explained to them it was not done properly and they wanted more money to fix the mess they done to my hair,had to go to another hairdresser's to get it back to normal.
written by maggiebennett on 13/11/2012
This is a wonderful idea. Cheap deals without losing quality. Im abroad for a few month of the year so its great ordering on line then when i ocme home i have lots of little goodie to look forward to!! My latest is a meal in London!!! And my daughter doesnt miss out either cos she has little miss books to look forward to. Something for all the family and friends and lots left over!!! Wonderful Wowcher!! So far i havent found out anthing major that i dont like about it but i think soem of the offers should be a bit longer before they Run out or we get the posts earlier.
written by pitbulis on 13/11/2012
I bought from Wowcher deal quite lots of things and I've bought one day deal: A threading course at iBROWZ Beauty Academy (was £90)and the company never respond to me so You said that they tried to contact me but if you really contantacted with them they lied. They never contacted me and i lost my £30. I'm so upset about that and even you didn't get my cash back. as I tried to apply cash back guarantee.
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