Wowcher Reviews - www.wowcher.co.uk

★★★☆☆
2.7 / 5
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Latest Reviews

★☆☆☆☆

“Poor Customer Service”

Written on: 10/02/2019 by Yaritzai143 (1 review written)

Had good reason to request a refund for service not supplied in reasonable time. Although I eventually got a refund it was difficult and time consuming. Have found their competitors to be far more helpful!… Read Full Review

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★☆☆☆☆

“Ordered and paid for a item not received wowcher...”

Written on: 29/12/2018 by Colinhiggins123 (1 review written)

Parcel was ordered in November paid for Still not received anything only to be told by the couriers it’s not their responsibility go back to wowcher Wowcher simply ignore me after keeping me waiting for 2hours everyday I have requested my money back from them as they choose who is delivering it not me but charge me for delivery as well I have done all their procedure has requested only to be told the same thing take it up with heremes the courier Who in turn simply state it’s wowcher a… Read Full Review

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★☆☆☆☆

“Code had expired before I bought it”

Written on: 03/11/2018 by SuBro (1 review written)

Purchased an item. Money taken immediately. Code sent but couldn’t be redeemed because it had expired the day before I bought it. Have to wait 48 hours for a reply from Wowcher. Wouldn’t use them again… Read Full Review

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★☆☆☆☆

“No Refund”

Written on: 13/04/2018 by CatLady2018 (1 review written)

I returned an item six weeks ago & I am still waiting for the refund. I have sent proof twice & keep getting fobbed off with awful customer service. I would STRONGLY recommend that you research the product & the price before committing a penny to this site. I am appalled with their approach & pretty disgusted with their communications. Never again!!… Read Full Review

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★☆☆☆☆

“Lies”

Written on: 12/04/2018 by Willies123 (1 review written)

Wowcher pretend to sell you an item at such a high percentage discount which influence the buyer to immediately click the ‘buy’ button when they are actually paying the normal price... I just bought a vacuum cleaner reduced from £149 to just £24 which seemed to be an amazing deal and bought it immediately; only later I did some research and found I could have bought this item for same amount without the hassle of redeeming the item, waiting approximately 10 days for delivery if it ever… Read Full Review

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★☆☆☆☆

“mystery holiday voucher”

Written on: 05/03/2018 by ronasmith (1 review written)

I bought 2 of these for Christmas but it has been a joke. given Milan as a destination, the hotel is not even in city centre. had to pay £30 more for an afternoon flight - return flight is at 10.55 am so we will only end up having one day in Milan due to return flight time. We asked if we could have Portugal instead but was told no. lack of communication for 3 weeks after draw meant we could not get out money back. flights could have been booked cheaper online and a better hotel for less… Read Full Review

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★☆☆☆☆

“The worst decision I have ever made was to book a...”

Written on: 22/01/2018 by teganseiv (1 review written)

The worst decision I have ever made was to book a mystery holiday through wowcher. The destination was meant to chosen by a draw and the holiday being booked through weekender breaks. I bought 2 vouchers on the 1st of January, with the draw taking place on the 2nd of January. I was not contacted at all by weekender breaks until the 22nd of January. Instantly I regretted my booking as this voucher was complete false advertising!!! Our destination (Milan) was not drawn, it was just the cheapest… Read Full Review

Ronasmith's Response to teganseiv's Review

Written on: 05/03/2018

same happened to me - its a joke!!

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★☆☆☆☆

“Rubbish quality rubbish customer service”

Written on: 21/01/2018 by 479Boyle (1 review written)

I have bought a speaker through wowcher which stopped charging after a week. I requested support and replacement. They responded after three days and asked what was wrong with the speaker . I repeated the fact it would not charge and have not heard from them since! I have sent several emails to them. Terrible product and terrible customer service !… Read Full Review

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★☆☆☆☆

“Wowcher tour centre uk ”

Written on: 21/01/2018 by Fischerly1949 (1 review written)

I booked a 2 day trip to Amsterdam at £200 per person then I got a phone call originally saying that the hotel is full on the dates that I want to go when I pointed out that the hotel has vacancies they then said ah I see that there are rooms and I can pay £120 extra to go on the dates that I want to go or change the dates for the price I’m waiting for Paypal to arrange a refund… Read Full Review

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★☆☆☆☆

“Rouge traders”

Written on: 17/01/2018

I've ordered a few things off wowcher & the item's are the poorest of quality.... my friend & a family member also agree the same. How wowcher haven gone bust yet is beyond me,even they're customer service is a complete joke. Stay clear from Them & pay that little bit extra, from Argos or some whot … Read Full Review

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★☆☆☆☆

“Rogue company”

Written on: 12/01/2018 by RogerWalsh208 (1 review written)

Ordered an item which never came but ask for refund then site was down. So they have kept everyones money and run… Read Full Review

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★☆☆☆☆

“Where is my order?”

Written on: 10/01/2018 by Brielle168 (1 review written)

Ordered an item before Christmas. Received a follow up e-mail stating delivery would be on or before 3rdJanuary. Now they don’t seem to be able to find out what has happened to my order. Keep delaying in their responses. Started with 48 hrs now extended to 72 hrs. No one available to find out where my order is. Very poor service… Read Full Review

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★☆☆☆☆

“bought jewellery and being played by wowcher and merchant.”

Written on: 07/01/2018 by fpLeonard459 (1 review written)

please don't use this site just taking money and giving no goods or refunds. bought jewellery redeemed voucher and nothing turned up from merchant because wowcher did not send information. so wowcher blaming merchant and merchant blaming wowcher.i still have nothing or a refund… Read Full Review

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★☆☆☆☆

“Disgusting customer service”

Written on: 01/01/2018 by iuDevine1971 (1 review written)

Recently paid for 2items,lego mugs, they took payment for three! But despite several emails I still only have received one! They choose to ignore their customers… Read Full Review

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★☆☆☆☆

“Rubbish ”

Written on: 29/12/2017 by Tobinvv124 (1 review written)

Ordered a few things for gifts. A couple turned up, meant to be for gifts, wrong colour and utter tat. I'd be too embarrassed to give them to anybody. A further didn't arrive, received a strange email a month later saying the items were stolen during a break in at a warehouse (hhhmm).aseveral weeks later and no further communication or refund and no response from wowcher. What seemed like a bargain is actually very much the opposite. Will not use Ouch-er again. Edit: : apparently my review… Read Full Review

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★☆☆☆☆

“HR10+ fitness tracker smart watch”

Written on: 27/12/2017

HR10+ fitness tracker smart watch after having to contact Tomoko three times for this item I have now received it but feel it is less than as advertised. The wrist strap constantly comes open and now after only a few days use the number display is failing. One of the characters only partially displays. The product and the service are very poor… Read Full Review

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★☆☆☆☆

“No goods no refund ”

Written on: 26/12/2017 by Ducklady27 (1 review written)

Ordered a makeup brush cleaner through Wowcher. Paid via PayPal. Goods never arrived. Wowcher and merchant didn’t reply to emails except for automated replies. So took matter up with PayPal. PayPal’s buyer protection does not cover voucher transactions so money lost. DO NOT BUY THROUGH WOWCHER… Read Full Review

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★☆☆☆☆

“Never use wowcher”

Written on: 22/12/2017 by Ciarau146 (1 review written)

you buy anything of these you never get what you pay, no custermer service. they claim to have it but don't. When you complain to them they tell you to get intouch with merchant witch you carnt stay well away… Read Full Review

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★☆☆☆☆

“Nothing ordered arrived ”

Written on: 22/12/2017

Purchased a number of items which never arrived. Emails sent. Reply’s always held up in the depo. Eventually had to request refunds. Still waiting for merchants reply’s. Will never ever use Wowcher again… Read Full Review

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★☆☆☆☆

“Non Delivery”

Written on: 14/12/2017 by Cobb244 (1 review written)

Having used WOWCHER for the first time I wont be using it again, I have bought various items from them and most arrived, however, if they don't WOWCHER has a non customer service even though they state they do, its useless you won't get your money back from them, they don't even answer your emails, terrible service and the items that I have not received are from a company, don't use this site because you will end up paying a lot of money and you wont even get your items, out of 6 items I… Read Full Review

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