Wowcher Reviews - www.wowcher.co.uk

★★★☆☆
2.7 / 5
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Latest Reviews

★☆☆☆☆

“Absolutely disappointing website. Never trust their deals”

Written on: 12/10/2021 by Misstik (1 review written)

I have previously bought from this website and had the most terrible experience. Please don't ever buy anything from this website because they don't deliver your item and when you call customer service it's the worst ever. They don't have a number to call . If your lucky you will be put through WhatsApp chat where the machine talks to you for days and days collecting information regarding your order. Suddenly one day a man will say sorry for delay , your order is on way , if it doesn't arrive… Read Full Review

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★☆☆☆☆

“Trash”

Written on: 07/10/2021 by Josha280 (1 review written)

First order ever with wowcher and last ordered ever the fit bit watch that came was the'wrong color and instructions to set up totally useless it looked and felt like a child's fake watch so angry I threw it out with the rest of my rubbish total waste of £12 goes to show you buy cheap you get mugged off don't buy fit watch from them I didn't chase them.for return or refund simply because of the hassle of having to chase for it. Knew it was a mistake to buy it when an offer is too good to be… Read Full Review

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★★☆☆☆

“Poor service no human connection reasonable price but...”

Written on: 04/10/2021 by Ital (1 review written)

Awaiting presend fir grand and send off order some time and no joy cant talk to someone who know what there doing and Hermes the delivery has poor services… Read Full Review

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★☆☆☆☆

“Wowcher horrendous company”

Written on: 24/09/2021

Have three separate unresolved issues going with Wowcher, now they have taken 2 payments from my account, one for £49.99 another for £24.99 don't know what these are for, there is no one to contact, nor do they have a chat line or phone number which they proclaim to have, tried them both and just get referred back to their useless website. Why is this company not being investigated, for their dubious transactions… Read Full Review

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★★★☆☆

“No tracking!”

Written on: 18/09/2021 by Elaineg323 (1 review written)

Ordered a bed base and it clearly showed on Wowcher site that tracking available. Directly after payment, tracking no longer an option. Why promise tracking then ???. Customer service via whattsapp appears poor and there's no customer service over weekends. Would I order from Wowcher again , definitely not. By the time you pay added postage as a separate transaction , you may as well order elsewhere. I've yet to assemble bed base which was delivered to store for collection in my absence when… Read Full Review

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★☆☆☆☆

“Magnet Building Block Set from Arther Gold”

Written on: 10/09/2021 by Bilbo1948 (1 review written)

I bought the building blocks after seeing the photo advertised on the box. What I received is a load of junk, only 33 pieces not 64 as described. Contacting Wowcher is very difficult and impossible for elderly that cannot use the internet. I should have taken time to check the reviews on Trustpilot which accurately describes Wowcher and warns against using the site. I feel that I have been tricked by Wowcher and their merchant and do not intend to let the matter rest… Read Full Review

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★☆☆☆☆

“No refund ”

Written on: 09/09/2021 by Anne678 (1 review written)

Wowcher make it hard to get refund.best to look else where very poor customer service. I would give zero stars if possible… Read Full Review

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★☆☆☆☆

“No refund ”

Written on: 06/09/2021 by Petruccio (1 review written)

My mother in law is in a home so thought to cheer her as we were not allowed to see her other than through a window I would book for her and friend , wife , and daughter to go to the shard for afternoon tea. As we were unable to go we were told it would be credited to my account however on trying to rebook i was told the credit expired July 4th but she was not allowed to leave her home until than …Feel this is an absolute joke and they could of let us rebook now as we were still under covid… Read Full Review

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★☆☆☆☆

“Merchant doesn’t deal with wowcher ”

Written on: 03/09/2021 by Garston1234 (1 review written)

I received an email from wowcher to say please use you gift within 28 days with COVID I totally forgot I had. Anyway followed instructions on email to contact merchant who emailed me back to say they do not deal with wowcher? WhatsApp’d voucher got a reply 24 hours later to say need to speak to account holder I explained it was a gift they said couldn’t speak to me if they emailed me then surely that should be enough. To me they are taking money under false pretences and not providing the… Read Full Review

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★☆☆☆☆

“Terrible company ”

Written on: 13/08/2021 by Comptondf367 (1 review written)

I would never use this company or recommend them to anyone. There is no customer service number so you have to request for them to contact you back through WhatsApp. They try everything under the sun not to refund your money and you litrally have to quote the law of the UK to get it back. Even then they will say they have processed your money and unless you check, you will find it’s not there. They will then use an excuse about a technical glitch. They are unreasonable and literally do not… Read Full Review

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★☆☆☆☆

“Buy a product at a reasonable price ! Get a voucher !...”

Written on: 19/07/2021 by Alondrau29 (1 review written)

Buy a product at a reasonable price ! Get a voucher ! Redeem a voucher and then pay over the top delivery costs ! Hope they go bust !!buyer beware… Read Full Review

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★☆☆☆☆

“Stay away from them!!!”

Written on: 11/06/2021 by Lucasgp415 (1 review written)

This is possibly the worst company I have ever dealt with. I ordered a set of bedside tables, they arrived with lots of lumps in the wood, scratched and poor quality. The WhatsApp refund service they have is shocking. You start a conversation, they end it, you start again, they end it. They send Hermes to pick up the item, I have the documents that they sent, but no refund. I’ve raised a dispute with PayPal and they are now dealing with it. Stay away from this shocking company… Read Full Review

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★☆☆☆☆

“Received Poor service and unable to get my £200 back”

Written on: 25/04/2021 by Burgess358 (1 review written)

I paid approx £200 for a hair treatment but During the assessment I was informed that the treatment was not suitable for me. The company informed wowhcher but Wowcher refused to refund my £200. And I was stuck for over 2 years with wowhcher until I spent it on unnecessary goods. Be careful when purchasing from wowhcher they are Not customer friendly at all. Wowhcher will not exercise any grace, it’s all about their system and their profits!!!… Read Full Review

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★☆☆☆☆

“DO NOT BUY WOWCHER!”

Written on: 09/04/2021

This company isn't to be trusted, my wife bought vouchers to use on a hotel stay just before the pandemic but unfortunately lockdown happened and they weren't able to go to the hotel. The hotel agreed to confirm to Wowcher that the stay wasn't possible but Wowcher then said it wouldn't refund the money only store the credit in the way of vouchers to be used on something else. . .but with a time limit! And surprise surprise there were no other stays as there were lockdowns and tiers stopping… Read Full Review

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★☆☆☆☆

“Shocking Customer Service ”

Written on: 21/01/2021 by Lukas446 (1 review written)

I have always bought things from Wowcher over the years and the Customer Service used to be fantastic. I have had some credit in my account recently in which I wanted to use for a hotel or restaurant voucher, however I noticed that they have taken credit away from my account. I sent them a WhatsApp message to ask why this has happened to which they said that it has expired and they can no longer re apply due to their new “terms”. They had not sent me any email me advising of these new terms… Read Full Review

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★☆☆☆☆

“I have started a legal action against them. Never...”

Written on: 02/12/2020 by DrJack1 (1 review written)

I have started a legal action against them. Never Shop Here. You Have Been Warned… Read Full Review

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★☆☆☆☆

“I attempted to buy a product from seller ! i was put...”

Written on: 04/11/2020 by Burlesss (1 review written)

I attempted to buy a product from seller ! i was put to wowcher and transacted my payment through paypal. now all starts wowcher take my paypal payment the following day i get emails talking of reedeeming " vouchers " i attempt to contact them given complete runaround finally get gist is this so-called company take money for goods they do not have. i then get to a messaging service telling them i want full refund after more passing me from one fictional department to another they tell me… Read Full Review

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★☆☆☆☆

“WASTE OF TIME”

Written on: 29/10/2020 by Maryjanex235 (1 review written)

I purchased a bed through Wowcher which… I purchased a bed through Wowcher which was a pile of rubbish the company was called Durest Beds in Shrewsbury. I complained to Wowcher and was just told to get in contact with the supplier of the bed. I did this and they don't want to know, the were very rude on the phone and in not so many words said hard luck. The advert stated the mattress was going to be 26cm memory foam when in fact the memory foam is only 1inch thick. Wowcher say the vet… Read Full Review

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★☆☆☆☆

“wowcher what a joke”

Written on: 23/10/2020 by Gcgleave (1 review written)

I would not recommend purchasing from wowcher. The company's they associate with are very incompetent. First they can't send the correct item, then trying to get them to respond to an email. Well what a joke! I still haven't had this issue resolved and to top it of had to spend out more money and purchase the correct bed size I needed. The buyer empire company they use is a joke!!!… Read Full Review

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★☆☆☆☆

“Take your business elsewhere in my opinion ”

Written on: 10/09/2020 by Robster8923 (1 review written)

Now this is a really interesting experience. I purchased a set of four Moroccan garden lights at a cost of £68 (£8 post and packaging). The picture looked amazing of the lights. When I received the items some five weeks later. The bulbs were smaller than my small finger nail. The items were not suitable for my garden. I sent the items back and requested a refund which should be £60as it cost a further £8 to return them. I have dealt with four separate people deciding whether I should get… Read Full Review

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