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Hockeycricket's review of Wowcher



Written on: 10/06/2019 by Hockeycricket (1 review written)

What a disgrace my experience has been with Wowcher. I received an offer from them for £5 off my next order, so collected my offer and went to buy something. Bought some goods, only to find out they had not taken the discount off (which states on order it's been applied) when I emailed to tell them was just told sorry it's not been taken off, that was it. Then emailed back and said not acceptable cancel the order, was then told you can't cancel but dont worry it's been taken off, checked bank account and full amount was taken, emailed back to advise them only to be told nothing can be done, emailed again asking for complaints procedure and who regulates them only to be ignored. 

Basically they are a company who just want to make a sale and then do nothing to rectify their errors, PLEASE BEWARE

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