Customer Serrvice Rubbish

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michaelpaulocallaghan's review of Matalan www.matalan.co.uk

“Customer Serrvice Rubbish”

★☆☆☆☆

written by michaelpaulocallaghan on 12/06/2015

I placed a £52 order (8987579) with Matalan online on 08/06/2015, I receive an email from them on 10/06/2015 stating that they can't deliver for 10 days because of some problems on their side so I phone them this morning 12/06/2015 to cancel the order and was told that they can't cancel it because it has already been processed and I must wait for it to be delivered to the store for collection and then cancel it there. What rubbish un-process it and refund the money if you can't supply the goods! THEY DO NOT EVEN DESERVE 1 STAR.

  • £52

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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