Debenhams do not assemble beds

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Debenhams www.debenhams.co.uk
★★☆☆☆
1.5
From 209 reviews
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Guest's review of Debenhams www.debenhams.co.uk

“Debenhams do not assemble beds”

★☆☆☆☆

written by on 02/04/2016

Bought a Willis & Gambier bed from Debenhams. It was damaged, probably when it left the factory. Had to glue it together and then assemble the bed myself because the delivery company refused to do it. As this was contrary to the terms of the purchase, Debenhams offered 10% discount. Under protest this was improved to 11%. But they would not have bothered if I had not hassled them. It took a week of phoning them to get this result.

  • Willis & Gambier bed

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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