Terrible customer service

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  • Customer Service

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scarlettpoppy's review of Dawsons Department Store www.dawsonsdepartmentstore.co.uk

★☆☆☆☆

“Terrible customer service”

Written on: 01/03/2019 by scarlettpoppy (1 review written)

I brought a 450.00 kitchen aid mixer when it arrived the colour was not as it looked on line . My understanding from their website was you could return at no cost - this was not the case I paid 46.80 to return the item and despite offering to reorder a different neutral colour and paying half the return cost they refused and were not very pleasant with it .
I have never received such unkind service from a company and would never recommend this shop .
Surely life is compromise !

  • kitchen mixer 450.00

    Goods purchased & cost

  • On time

    Delivery

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