Hard to Purchase Item

3.8 / 5
74% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

bkArnold302's review of Amazon - www.amazon.co.uk


“Hard to Purchase Item”

Written on: 12/06/2019 by bkArnold302 (1 review written)

Amazon are the business of selling and the customer experience is very important, however when I tried this morning to buy a car bike rack all was going well until I tried to use a promotional code with my purchase.
As I said all was going well and when I tried to go to final checkout, it started putting obstacles in my way.
Had to resign in, confirm voucher number, card details and delivery address, then had to do it for a second time. When I entered the promotional code in again it advised me that the code had already been used and took the total value back to the original price. Been trying to resolve all day, but with no luck or help form Amazon. Gone to Halfords this afternoon and was in and out in 15 mins with my new bike rack.

  • Car Bike Rack at £68.00

    Goods purchased & cost

  • Customer Service

  • Quality of website

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