Selling non-existent stock

★★☆☆☆
2.4
From 84 reviews
38.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

room_with_a_review's review of Wonderland Models www.wonderlandmodels.com

“Selling non-existent stock”

★☆☆☆☆

written by room_with_a_review on 26/09/2014

I wish I'd read the reviews here before I'd ordered. I can only reiterate what others have already said. Avoid this company, they take orders for things they don't have, then put off finding the goods 'til later.

My order was cancelled as they 'can't get it at that price' any more.

Their own terms lock the customer to a binding contract once their order confirmation has been sent out, but this goes by the board if it suits them from their side.

From now on I'll stick to the Airfix site direct, or Amazon.

  • Model kits

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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