Great customer service

Click here if this is your business
★★★★★
4.8
From 155 reviews
96.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

Dwainehall's review of RC Hobby Explosion www.rchobbyexplosion.com

“Great customer service ”

★★★★★

written by Dwainehall on 10/09/2018

Well I ordered some things that were suppose to have free shipping. When I got ready to pay free shipping was not an option. After letting them know I had a concern, I received a phone call within about a hour. I talked with Tad about this. Hd explained that one or more of the items in my cart unfortunately did not qualify for free shipping. And there computer system could not separate the items. So it took away the option for free shipping. Somewhere in all of this he explained he was returning my shipping cost. And explained if I ever had this issue again to please call and they would get it figured out for me. Tad surprised me by removing the shipping costs. So everyone who reads this remember if you have an issue of any kind call them. They will listen. I would have liked to have known about there willing to help the customers.

  • Yes very reasonable

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 3 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account