Efficient, friendly & helpful service

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Deramores - www.deramores.com
★★★☆☆
2.8
From 18 reviews
44.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

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Guest's review of Deramores - www.deramores.com

“Efficient, friendly and helpful service ”

★★★★★

written by on 19/02/2016

really don't understand the poor reviews here...
I've used Deramores many times with no issues.
Recently, I ordered several different orders so I could compare colours and yarn weights for a big blanket project.
Orders were processed quickly and dispatched promptly.
I called customer services about returning yarns that were not the right colours, they emailed me a free returns label, I returned the unwanted yarns and the refund was dealt with the same day.
I found the people at customer services really helpful and friendly and they know their yarns for sure.
Definitely recommend this company, I've used other companies and still found Deramores the better option.
I would say that the packaging could be improved as the items are onto wrapped once in a polythene sleeve, I guess to keep the costs down.

  • Excellent

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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