Rubbish product & Customer Service

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Crafty Capers www.craftycapers.co.uk
★★☆☆☆
2.2
30.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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slFreeman412's review of Crafty Capers www.craftycapers.co.uk

“Rubbish product & Customer Service ”

★☆☆☆☆

written by slFreeman412 on 19/10/2018

Received poor quality product returned with proof and still have not received refund within 7 to 10 days have rudely told me they legally have 28 days very rude not remotely interested in customer that is why they are getting negative feedback I wish I had read comments before never again beware

  • £50

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Craftycapers's Comment

Written on: 22/05/2019

Thanks for your feedback and I'm sorry that you have not had a positive experience.
I have emailed you (I think!) direct on several occasions to understand the issue you had and get this resolved for you.
Perhaps you could email me and I will help resolve this for you.
Thank you.

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Hermione12's Comment

Written on: 23/05/2019

Rubbish you refused to refund I took you and the director to court and won my case and I got all my money back through them your company is a disgrace

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