Great PC build & customer service.

UK Gaming Computers www.ukgamingcomputers.co.uk
★★★★★
4.9
98.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

harrimarieecudabell's review of UK Gaming Computers www.ukgamingcomputers.co.uk

“Great PC build and customer service.”

★★★★★

written by harrimarieecudabell on 12/08/2020

This was the first time ordering from UKGC. My Son picked the parts he wanted and then we placed the order. We recieved updates on when the PC was being built and when it was ready to be dispatched. We could choose a date for delivery or just reply with ASAP, (which it will come next day if you pay for next day delivery option). It arrived safely and we checked the box on arrival. Comes with a document wallet for the motherboard, graphics car etc.. some stickers and warrant sticker.

We did have an issue setting it up at first as it started up and the lights and fans were working but it was displaying 'No Signal' on the tv we had it hooked up to. We tried 3 different cables and a different tv but still had the same issue.

After trying for ages to get it working ourselves I emailed the customer service. I emailed on the weekend so had to wait till Monday for their reply. They emailed back saying to give them a call. So I called them up and got through straight away. The lad asked if I knew how to take the ram out and back in, which I was but I didn't want to touch anything inside without them saying that was ok. He said to try that as 90% of the time that will fix the issue. He was very friendly and helpful and said if we still had an issue to call them back. I tried and it and thankfully it worked!

So now after a bit of faffing sorting out installing windows 10 on it (as my son forgot to add an operating system!) he is all up and running.

The PC looks great, looks well built with quality components and is really quiet.
Would definitey get a PC built from UKGC again.

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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