Terrible service & charge u to chase them up

Click here if this is your business
★★★☆☆
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AndyLondon63's review of Laptops Direct www.laptopsdirect.co.uk

“Terrible service & charge u to chase them up”

★☆☆☆☆

written by AndyLondon63 on 07/02/2021

Bought a 4k monoitor with next day delivery. Arrived faulty, manufacturer went through tests with me said it needed replacing go via laptops direct as itd be quicker. On the phone which i didnt realise was being charged at a premium rate they said theyd exchange 'super quick' they didnt though instead i had to chase them up many times all adding up £58 in total. I eventually got the money back for my monitor but not my £58 and had to order a monitor elsewhere. Lost two weeks of use and £58 because of this company. If theres problems they look after themselves only not the customer.

  • 4k 32" monitor

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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