A++ customer service D- courier choice

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ebuyer www.ebuyer.com
★★★★☆
3.6
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TheHumanEwok's review of ebuyer www.ebuyer.com

“A++ customer service D- courier choice”

★★★★☆

written by TheHumanEwok on 29/12/2017

I ordered a product before Christmas that would be due to arrive in early January. My situation changed and I needed it a lot sooner, so I got in contact with the CS through eBuyer's clever eNote system. My rep cancelled my order for me very quickly and allowed me to reorder it not even a minute later with next day delivery. It is now 17:50 PM on the 29th of December the promised date of my delivery and Yodel have only managed to take my package as far as my local depot arriving there at 6:27 AM.

I have had no problems with eBuyer; their products or their staff, but when I pay for next day delivery it's for a reason. Yodel have left me with a bitter taste and for that reason, this review is only 4/5 stars.

  • £54.80

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

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