Manic, Ridiculous, rigid, fraudulent, no empathy

River Island www.riverisland.com
★★☆☆☆
1.6
From 136 reviews
20.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

gblade007's review of River Island www.riverisland.com

“Manic, Ridiculous, rigid, fraudulent, no empathy ”

★☆☆☆☆

written by gblade007 on 17/12/2015

Bought 2 pairs of size 12 formal brogues shoes, wore it to work the next and realized it was agonizingly tight. It ill fitted shoes gave me blisters which I had to nurse for days. I ordered another yet another 2 pairs this time a size 13 while i returned the size 12 shoes.. I was refunded for one of the shoes, called up the customer service and told the shoes is not resell able - accidental damage. Manic, no empathy, force selling, rude customer services.. Ridiculous!!!!!!!!!!!

  • 4 pairs of formal Brogues shoes

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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