written by OldWomble on 31/07/2016
Over a week ago I ordered several items from this company. 10pm Friday night I received an email from them telling me they had delivered my parcel. When I queried it with them I was told it was left in a safe place. Strange considering I was at home all day! I checked around and nothing. I even looked back on the security cameras in case I had missed them somewhere but, no, nothing despite them being adamant that they had delivered. Contacted them again and told in a very couldn't care less way that it was a mistake and I would have to wait. I then told them I want my money back and, guess what, I can have my money back but I've got to wait 5 working days. So, to sum up, they will have had my money for well over two weeks and all I have had is stress. Oh, and the delivery company, well that's Hermes so I guess this is par for the course. I will not use this company again.
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