Terrible customer service!!

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Morghanj's review of OMG Fashion - www.omgfashion.com


“Terrible customer service!! ”

Written on: 17/01/2018 by Morghanj (1 review written)

Ordered a skirt on 27/12 and was told 2-4 days for delivery although I expected it to be a little later with it being the festive period. After the posting was back to normal I emailed and asked about it, I was told the skirt should be sent out this week as they don’t post on holidays or weekends. A week later still nothing so I emailed again saying I wanted the skirt posted out or a refund, I got a reply asking for my order number and when I sent it they didn’t reply. I then emailed again saying this has been too long and the fact no one was any help to me at all so if I didn’t get the skirt sent out or a refund I would be contacting trading standards, the next day I received my refund but no email apologising or anything. Seriously wouldn’t recommend and won’t ever be on the site again.

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