Shocking Customer Service

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DirectSight - www.directsight.co.uk
★☆☆☆☆
1.3
From 34 reviews
6.0% of users recommend this

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Sinclair379's review of DirectSight - www.directsight.co.uk

“Shocking Customer Service”

★☆☆☆☆

written by Sinclair379 on 04/03/2020

I Ordered a pair of glasses, and of course they take your money straight away, any business worth their salt would take your money after they made the product. They then say everything is good to go, then they say the glasses are out of stock and to choose another pair, which incidentally are triple the price of the ones I picked. Or I could cancel. So sensing something to make you spend more money, I cancelled.

Four emails later I'm still trying to get my money back. Terrible Customer Service. I would strongly warn you to avoid these people like the plague. I'm still fighting to get my money back, which they keep promising but which never materialises. My next port of call is Citizen Advice, Trading Standards, and my bank. I've had it with them. AVOID!!!!!

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  • Customer Service

  • Quality of website

  • Value For Money

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