Alley cats?

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★★☆☆☆
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Heathuu492's review of Brand Alley - www.brandalley.co.uk

★☆☆☆☆

“Alley cats?”

Written on: 28/07/2022 by Heathuu492 (1 review written)

Having received a parcel of glasses which in fairness arrived swiftly, it was obvious it contained some broken glass. The initial response from their so-called Customer Service seemed positive and I was asked to submit a photo of the damaged item found inside the parcel, which I duly did. That was the last I ever had any response from them, despite sending several emails over several days. Clearly a department that seems to have little or maybe no real intention of offering any genuine service to its customers. Recent online customer reviews consistently reveal a vast majority of customers seeking help receive decidedly little …..over 220 giving 1 star review ratings in recent months.
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My experience suggests to me I need to entirely avoid this company at all costs.

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  • Customer Service

  • Quality of website

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