Dragged back into the filth again

Now I will say, I should've known better than to order from ASOS again. I vowed to myself that I never would again, but alas I was pulled in by it's quantity and accessibility yet again and they have failed me yet again.
On THREE different occasions ASOS has seriously messed up my order. About a year ago I made a big order and it never ended up arriving because it had been stopped in customs by the FDA (for some unknown reason sunglasses fall under their jurisdiction) and was unable to be released because there was no paper work authenticating the products or stating they were safe and allowed through (the job of the company shipping, and you would think something that a clothing store should be aware of). I called customs multiple times and held correspondence with ASOS (in which they were mainly painfully unhelpful) through the duration of this predicament and customs made it clear that they required paper work and ASOS continually refused saying they were not allowed to provide that information. This of course makes zero sense because these documents are in fact REQUIRED for things to be shipped, so for an online clothing company to not to be able to give out that information equates an inability to do their job CORRECTLY (and the U.S. government would firmly agree with me (I know because I called)). Once my order got shipped back to ASOS and refunded I tried to complete a new order without sunglasses to be safe. This time the order got to me but it came later than expected and it came with upwards of SEVEN items missing. I messaged ASOS about this which was a frustrating affair in which they tried to short me on my refunds, didn't recognize that items were missing, and were rude rather than apologetic. After this I vowed to never order from them again which I knew would be quite difficult because they've been my favorite store for the past 5+ years. I finally let up when I needed nice new clothes quickly, I hoped they had improved (I was wrong). I set up my order and checked it over three times, carefully choosing between express click and collect and express (this is how I know I absolutely didn't pick standard). I clicked express, checked it over one more time and sent in the order. Low and behold the order now says standard shipping, which in my case means I will not get the clothes in time for the one thing I desperately needed them for. I messaged their help chat and while there are real people on the other end they only send the same prewritten response saying they can't help; not only that but they can't put you in contact with any higher ups or anybody who can actually help, instead they directed me here to write this review.
ASOS had been my favorite shop for years and years, most of my wardrobe is from here. But the way they've been continually messing up orders is problematic, incredibly unprofessional, and indicative of a bad, poorly run store. Especially seeing as they offer no recompense or compensation for their mistakes. I'm not fishing for money or clothes but a voucher or store credit at the very LEAST should be given out of duty when they mess up as drastically as they continue to do. I'm sad to say it because I had loved ASOS but I will NEVER shop here again and I will make sure to tell whomever it may concern (including my many Instagram and youtube followers) to not order from ASOS because they are a disorganized poorly run company, and while their clothes maybe be nice (Though over priced and not high-quality) but unfortunately they will get to you late, will get to you damaged, or will never get to you at all and on top of all of that, you will never get even so much as an apology.
ASOS this is a gross mismanagement of your company, and while I'm sure you're rolling in too much dough to be bothered, you should be DISGRACED to carry yourself in this manner. If you continue on this path I would not be surprised if your shop gets closed down despite its popularity. There are only so many people you can wrong (unapologetically) and get away with. These reviews are indicative of that. THIS CANNOT KEEP HAPPENING, SOMETHING HAS TO CHANGE.