The Online Baby Centre - www.onlinebabycentre.co.uk

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The Online Baby Centre - www.onlinebabycentre.co.uk
★★★★★
5.0
100.0% of users recommend this
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  • Customer Service

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Latest Reviews

“Mutsy Evo travel system and Besafe carseat”

★★★★★

written by azna86 on 26/07/2013

We bought a Mutsy Evo travel system and be safe car seat from the online baby centre and we are extremely pleased with both and the fantastic service we received while buying them. The besafe seat and base are both really easy to use and look great, so pleased we got the base to go with the seat as saves valuable time when our baby is crying or its raining!! The Mutsy Evo is fab too so easy to push and steer, our son loved the carry cot and now the seat, it is also really handy to be able to attach the car seat to it (adaptors are needed but are really to attach and remove) . We have had lots of compliments on how stylish it looks and we could not be more pleased with it!!

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“Excellent service”

★★★★★

written by on 24/04/2013

I ordered a twin pack of grobags for my son and was really impressed with the range, price, quality and service that I received. Easy to use website and prompt delivery. Excellent customer service, especially in the busy period around Christmas and considering delivery was free which was an added bonus. Highly recommended!

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“Excellent”

★★★★★

written by on 10/11/2012

Ordered at 4.00PM, item was delivered at 8.00AM the following morning. Got an email to say my item was shipped about minutes after ordering! Excellent service

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“excellent service”

★★★★★

written by on 08/11/2012

Bought two Besafe rear facing car seats. Visited shop after finding online. Salesman was knowledgable and helpful. Delivery was prompt and as promised. Price good very pleased with all aspects of the sale.

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“Great Service”

★★★★★

written by Christina321 on 08/11/2012

Ordered a Moby wrap at 4.20Pm and 10 minutes later received an email to say it had been shipped. It turned up, well packaged at around 8.00 the next morning and I only paid a couple of quid for fast delivery. Doesn't get much better than that. I was the struggling a bit with using it, so I telephoned and spoke to an extremely helpful person who pointed me to some Youtube videos, which showed really clearly how to use the product.

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“Very good service”

★★★★★

written by Spadey8 on 08/11/2012

After placing our order we received a phone call advising it might be late, however they did the upmost to get it here on time and it even arrived early! It was a nice touch to receive phone calls and actually talk to someone who was very friendly rather than the usual communication via email/text. We were kept informed of delivery dates and specific times and we were really pleased with the service!!

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“Fantastic Service”

★★★★★

written by MrsWatson on 12/04/2012

Just had to post about the wonderful level of service that we received on purchasing a travel system from The Online Baby Centre. Not only was the product extremely reasonably priced but the level of communication that Tristan provided was second to none. We purchase a great deal online and I would definitely say that this has been one of the best customer service experiences I have ever had from an online company. Tristan monitored the delivery through third party couriers and even chased them for delivery without a request from us. The order came within two days despite being ordered over a bank holiday weekend.

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“Fast delivery, great poduct”

★★★★★

written by on 04/07/2011

My order was processed very quickly an arrived within 2 days (despite going for the economy delivery). very pleased with the product and would definitely use them again - highly recommend!!!

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“Brilliant Service”

★★★★★

written by on 26/06/2011

Really wanted to buy a Mutsy 4 rider and these were the cheapest. Weren't sure as couldn't find anything about them but gave them a ring and they were really friendly and helpful on the phone. Ordered the item and as promised it arrived within a couple of days. What a great buggy, looks great and I'm really pleased

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