AVOID AT ALL COSTS

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★★☆☆☆
1.6
From 67 reviews
16.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

alixclaire's review of Preciouslittleone - www.preciouslittleone.co.uk

“AVOID AT ALL COSTS”

★☆☆☆☆

written by alixclaire on 27/10/2020

DO NOT USE AT ANY COST. THIS IS THE MOST DREADFUL COMPANY I HAVE EVER DEALT WITH. DISGUSTING CUSTOMER SERVICE AND A COMPLETE DISREGARD FOR CONSUMER RIGHTS. I ordered a rocking chair which was not suitable and attempted to return it. The entire process took over 2 months due to their incompetence. They then deducted £33 from my refund. I was aware that there was a cost to return the item - £16.50 as stated on their website but according to them, as it was returned in two boxes (they sent it in 2 boxes) it was deducted twice. Their own website states £16.50 per item, not per box. I have never had to deal with a company with such awful customer service before and I will never ever use them again. I hope everyone else reads the awful reviews on this company before placing an order.

  • TUTTI BAMBINI RCKING CHAIR

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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