Online4baby Reviews -

1.6 / 5
15% of users recommend this
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“Dangerous 4Baby crib”

Written on: 16/02/2021 by Dolan183 (1 review written)

I strongly urge anyone considering purchasing a 4Baby Little Acorn crib not to do so. My son has twice woken with large dents in his head due to the round bars and, of course, we are not able to put bumpers on the cot as Lullaby Trust strongly advises against doing so. I asked for a straight swap for something of the same value with flat slats and was rudely refused. It's upsetting as I've been using this company for almost a year. I will not be using it again. … Read Full Review

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“Product unfit for purpose, staff unfit for purpose”

Written on: 15/01/2021 by Emmaj90 (1 review written)

I ordered a Joie Tourist stroller from Online4Baby because they were cheaper than their competitors and my maternity pay has sadly come to an end. Initially I was quite impressed, ordering was easy, the delivery was prompt, product looked ok upon first inspection so I couldn’t wait to test it out with my 15 month old. I decided to take it out at nap time, reclined the seat and it worked a charm. My daughter fell into a lovely dreamy sleep and we had a lovely walk - that is until she woke up… Read Full Review

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“Horrendous. Avoid.”

Written on: 15/09/2020 by RetailBen (3 reviews written)

Horrendous. Avoid. Just the worst customer service. They do not respond to emails and you cannot get through on any phone lines. I've been trying to get a response since the 22nd of July - it's now the 15th September. I've now resorted to completing a small claim through the court service… Read Full Review

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“Do not use this company, please avoid”

Written on: 08/09/2020 by Daniio (1 review written)

Do not purchase from this company. I’ve given them one star because there’s not an option to give 0 stars. I purchased a Moses basket and stand from online4baby and the quality and appearance of the product is absolutely appalling. The basket looks grubby, dingy and cheaply made. The material and stitching is shocking. The wicker was broken/snapped in places and protruding out which can easily cause injury to a new born. The inner padding was also protruding out of the poor… Read Full Review

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