Awful customer service

Kiddies Kingdom - www.kiddies-kingdom.com
★★☆☆☆
1.7
15.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Marlene107's review of Kiddies Kingdom - www.kiddies-kingdom.com

“Awful customer service”

★☆☆☆☆

written by Marlene107 on 15/08/2022

Awful customer service, 3 months into a dispute regarding an order. First of all took 4 deliveries to get the right chair that we ordered, secondly the order has still not been completely delivered, third the item was delivered faulty (broken back to the chair) KK are denying this, the manufacturer is saying there is no fault even though I have video evidence, and all I can be offered is a £40 voucher no replacement no return. Issue raised with CC issuer who have refunded me, AVOID.

  • Tutti Bambini Chair

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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