AWFUL CUSTOMER SERVICE - AVOID AT ALL COSTS

Wheelbase Alloys - www.wheelbasealloys.com
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Winkletto's review of Wheelbase Alloys - www.wheelbasealloys.com

“AWFUL CUSTOMER SERVICE - AVOID AT ALL COSTS”

★☆☆☆☆

written by Winkletto on 13/02/2018

I purchased a set of nearly £800 worth of Alloys a couple of years ago and have noticed a lot of corossive spots on them already.
I email Wheelbase and called them and had absolutely no response from them whatsoever. It took me at least 4 emails and numerous on-line chats to finally get somewhere, and even now, they are claiming that the alloys are not in warranty an they cannot do anything.
I have spoken to Wolfrace direct this morning and they advised that I should have been offered by Wheelbase an extended warranty which I as never offered.
I would never recommend Wheelbase to anybody - their customer service is absolutely dreadful - they never phone or email back when they promise to do so.

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