BreakerLink Reviews - www.breakerlink.com

★★★★★
4.6 / 5
92% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
BreakerLink www.breakerlink.com - Ask a question now

Media Gallery for BreakerLink www.breakerlink.com

BreakerLink www.breakerlink.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Showing star rating of:

(cancel refinement)
  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)
★★☆☆☆

“No rufund, broken part”

Written on: 25/06/2020 by 123456pah (1 review written)

Ceased brake caliper sent,sent straight back,refund promised,then again,won't answer phone or messages,really poor,really,they surely check calipers… Read Full Review

Breakerlink's Response to 123456pah's Review

Written on: 26/06/2020

Thank you for your comment. We are sorry to hear you experienced a problem with a member. As our members are independent companies, your purchase would have been directly through them and not through ourselves. However, if you contact us direct via the Contact Us page on our website, then select Complaint from the list and complete the online form we can look into this further for you. Thank you.
BreakerLink

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★☆☆☆

“Service prompt, sadly goods damaged and far from perfect”

Written on: 03/05/2015 by mjcrev (1 review written)

Service prompt, sadly goods damaged and far from perfect… Read Full Review

Breakerlink's Response to mjcrev's Review

Written on: 06/05/2015

Dear Customer,
Thank you for your comment. We are sorry to hear you experienced a problem with a part. If you contact us direct via the Contact Us page on our website, then select Complaint from the drop down box and complete the form we can look into this further for you.
Thank you
BreakerLink

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★☆☆☆

“Parts arrived Damaged”

Written on: 01/04/2015 by Hoover437 (1 review written)

The door that was ordered,I was told was in the right colour and in good condition and ready to fit to my car . It arrived damaged ,and when taken to the body shop that I had visited previously, was told would require £200 worth of restoration work before fitting. I took the door all the way back from London to Derby to hopefully get a refund, but was told that the door must have been damaged in transit and that I should make a claim off the carrier that the brokers had used The door… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Poor communication ”

Written on: 19/03/2015 by Valderrama (1 review written)

Found the undertray I needed but no fixings were supplied which I did ask for. Contacted supplier but once they got my money just ignored me. Poor communication outlets… Read Full Review

Breakerlink's Response to Valderrama's Review

Written on: 20/03/2015

Dear Customer.
Thank you for your review.
We are sorry you have had a problem with a BreakerLink member. As the purchase transaction is between yourself and the breaker we are legally unable to get involved. However if you complete the complaint for via our Contact Us page we do try to investigate whenever possible. We look forward to hearing from you.
Thank you
BreakerLink

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★☆☆☆

“Delay in despatch”

Written on: 08/03/2015

The supplier contacted me less than a minute after I filed my request with Breakerlink, with a quotation which I accepted, giving my credit card details on the phone. The part was said to be in stock and already packaged, ready for despatch. It was promised to be delivered within three working days. This was a crucial and contractual requirement as far as I was concerned as I was about to go abroad and would not be at my address to receive the part, if delivered late, nor could I collect it… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“wrong parts sent ”

Written on: 22/01/2015 by Harrisqb119 (1 review written)

I wouldn't use these again… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“undue delay delivery cost me”

Written on: 25/12/2014 by jimtom (1 review written)

tho the part was serviceable and the price good, over ten days late in delivery from first phone call assurance, and no contact til I checked back to see where it was .. cost me the free re-test period for the mot in question, requiring part..so : an extra fifty pounds because their service was rubbish. any refund/redress? I doubt. :(… Read Full Review

Breakerlink's Response to jimtom's Review

Written on: 29/12/2014

Dear Customer,
Thank you for your comment. We are sorry to hear you experienced a problem with a member. If you contact us direct via the Contact Us page on our website, then select Complaint from the drop down box and complete the form we can look into this further for you.
Thank you
BreakerLink

Reply to this comment

Jimtom's reply to Breakerlink's Comment

Written on: 29/12/2014

Ok.will-do..thankyou.

Reply to this comment

Jimtom's reply to Jimtom's Comment

Written on: 29/12/2014

P.s. Your complaint page is not easy to use, impossible to edit the text should one make a spelling mistake, etc? For frww re-test, read Free re-test, which costs incurred, the missed period, ten working days, by long delay without communication from supplier, I ask a some refundment.jj.

Reply to this comment

Jimtom's reply to Jimtom's Comment

Written on: 31/12/2014

Thankyou for getting back to me.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 4 Comments
★★☆☆☆

“Pointless”

Written on: 17/09/2014 by JazminCrawford (1 review written)

Used to find spare Volvo part.Had one company call me with a part.I paid for the part with paypal, which was lucky as the when the part arrived it was damaged. I had trouble with the supplier sho would not reply to emails or phone calls, but Breaker link won't help in any way, so whats the point of using them. got my money refunded through Paypal, typed in Volvo spares and dealt directly with a specialist breaker, partvwas also cheaper… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Poor after sales service”

Written on: 13/08/2014 by grahamaw (1 review written)

The parts I ordered arrived after about ten days and one of them was the wrong item for the car I have and the other was incomplete and damaged. I e-mailed the supplier to tell them this and stated that at the price quoted I wasn't bothered obout the wrong item and I could make do with the damaged one, but could they still supply me with the correct part. I also ponted out that my card had been debited with a different amount to the qoute. (only 80p but thats not really the point) I have never… Read Full Review

Breakerlink's Response to grahamaw's Review

Written on: 13/08/2014

Dear Customer,
Thank you for your comment. We are sorry to hear you experienced a problem with a member. If you contact us direct via the Contact Us page on our website, then select Complaint from the drop down box and complete the form we can look into this further for you.
Thank you
BreakerLink

Reply to this comment

Breakerlink's Response to grahamaw's Review

Written on: 20/08/2014

Dear Customer,
Thank you for your comment. We are sorry to hear you experienced a problem with a member. If you contact us direct via the Contact Us page on our website, then select Complaint from the drop down box and complete the form we can look into this further for you.
Thank you
BreakerLink

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 2 Comments
★★☆☆☆

“Tail light required”

Written on: 24/05/2014 by 1968Peacock (1 review written)

Part supplied by Wing Mirror Man. Part paid for on 16th May for delivery next day (paid extra for service). Did not arrive as address on package was incorrect. Arrived on Monday 19 May after I had left for a pre-arranged holiday which is why I requested next day delivery… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“c and salvage”

Written on: 23/04/2014 by supabigbob (1 review written)

above company is typical supplier say they sent parts but didnt… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Loss of Confidence ”

Written on: 22/02/2014 by Ari157 (1 review written)

I have purchased for very first time through this site. The site looks good and the quotes came through. The issue is if you have a problem with the part supplier than you can not turn to BreakerLink and make a complaint which it it in my very first case of purchase I had a problem. It seems that the suplier can do what they like and please once you have paid them I would recommend to a friend but with a caution that they need to expect to deal prob with poor suppliers. I had to deal with Auto… Read Full Review

Breakerlink's Response to Ari157's Review

Written on: 24/02/2014

Dear Customer,
Thank you for your comment. We are sorry to hear you experienced a problem with a member. If you contact us direct via the Contact Us page on our website, then select Complaint from the drop down box and complete the form we can look into this further for you.
Thank you
BreakerLink

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★☆☆☆

“Supplier I used from site was very poor”

Written on: 29/01/2014 by StillwaitinginYorkshire (1 review written)

Breaker link works well as a system. Trouble is the car part suppliers who are linked with it. I used Peugeot Citroen Spares at Blackburn for an alternator. They were quick to quote but failed to deliver item. They promised 3 to 4 days delivery (too long as it is) but the part had not come by day five. I rang them and they said would look into it but failed to ring back (2 hrs). I rang again, they claimed that someone else should have phoned me but they hadnt. They then promised part for day… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Need to keep an eye on proceedings”

Written on: 28/11/2013

In fairness, this is based on just one experience of using this service. When I posted my request for a spare part I was contacted by a supplier with a price swiftly. I telephoned my order to the supplier, as per the instruction, but a week later nothing had arrived. I called again and was firstly told that there was no record of my order. Then, later I received a call back to be advised that my order had been left on the desk of the person who had taken it and he had gone on holiday without… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Not totally satisfied”

Written on: 28/09/2013 by Powderham (1 review written)

Was sold second hand item when it was stated item in question was NEW. Had been offered other deals 2nd hand from other companies for £20 these being 2nd hand but opted for item offered by FPS. When it arrived found it was 2nd hand. I was mis informed originally… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“UK Autospares”

Written on: 22/09/2013

Ordered a Part advertised by UK Autospares three Phone Calls later told they do not have the Part. Excuse they take the order and Card Details then check if part is in stock although they advertise it is. Very Poor… Read Full Review

Breakerlink's Comment

Written on: 23/09/2013

Dear Customer.
Thank you for your comments. We will contact the breaker yard and pass on your comments.
Thank you
BreakerLink

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★☆☆☆

“We have informed Breaker link and are awaiting to hear...”

Written on: 16/08/2013 by Novictim (1 review written)

We have informed Breaker link and are awaiting to hear what they are going to do about being linked to a corrupt garage known as Aston Hall Garage or VW city garage. We ordered a engine on the 26th July in good faith from this website. The money was taken £1100 on that day using a visa debit card. We have never recieved the engine and they refuse to acknowledge that they have taken the money. Everytime we phone they give us the run around pretend the boss is not there or they will speak to… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“still waiting”

Written on: 04/08/2013

ordered the part on Tuesday and said it would be posted on Wednesday Still waiting and I am now worried we have been scammed I urgently need the part for my parents whose car has been vandalized whilst me mum is in the hospice seriously ill Can any one tell me how to chase the order payment has been taken Tuesday no goods yet… Read Full Review

Breakerlink's Comment

Written on: 07/08/2013

Dear Customer.
Thank you for your comments.
You will need to contact the Breaker who is supplying you the parts for a full update. But if you require their contact details please go to the 'Contact Us' section on our website, and we will be able to assist.
Thank you
BreakerLink

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
overview