AutoDoc Reviews - www.autodoc.co.uk

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Latest Reviews

★☆☆☆☆

“AVOID! - Terrible Customer Service.”

Written on: 14/10/2020 by DavidUK1234 (1 review written)

WARNING! - Autodoc do not care about their customers, once they have your money they will make you wait, customer service is terrible and can even be rude. I ordered two parts, one arrived late the other part I an still waiting for after weeks. I have complained many times and wasted a lot of my time. Autodoc just blames the delivery company and tell me to wait and wait and wait. I contact them but they don't give me any help or support. I will never use Autodoc again, please think carefully… Read Full Review

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★☆☆☆☆

“Horrible service ”

Written on: 29/09/2020 by Odefaux (1 review written)

This company has been messing me around for over two months with regard to a reimbursement of labour. Keeps moving the goalposts. I’ve resubmitted an invoice three times for work a mechanic did. Now the latest is they want a separate invoice for the installation and removal. Basically they are making it impossible to claim. Horrific company… Read Full Review

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★☆☆☆☆

“Very Poor - Beware”

Written on: 26/07/2020 by Scott1066 (1 review written)

I recently purchased Front ABS sensors for a Nissan van and fitted them. The error message still showed up on the display. I took the van for a diagnostic test at. Local garage and both ABS sensors were showing a fault. The garaged enquired if the sensors were genuine Nissan parts or aftermarket, I stated that I got them from Autodoc. He stated that these sensors don’t work as the van doesn’t recognise them. Which effectively means that Autodoc are selling incompatible parts which will… Read Full Review

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★★☆☆☆

“Don't be miss led”

Written on: 25/02/2020

I ordered some Febi Bilstein rear drop links for a Honda Civic (shown as in stock on their website) and paid £8.45 postage expecting a prompt delivery. One week later I finally receive delivery of some drop links made by a company called Stark that I have never heard of. The parts will fit the car but look like cheap alternatives whereas the Febi Bilstein ones look like O.E parts, which is why I ordered them. While researching this brand online it transpires from various forums that this is… Read Full Review

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★☆☆☆☆

“Tool doesn't match description AND late delivery”

Written on: 24/10/2019 by madbilly (1 review written)

Ordering online with Autodoc was okay. Their website isn't brilliant but I put in all the OEM part numbers and they found the parts no problem. Prices are also generally better than the competition, but I think that should be a warning sign because after I ordered that is when the problems began. I ordered in France and their French website says delivery in 1-2 days if everything is in stock. (Note that their websites are identical in every country except the language and the web address, and… Read Full Review

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★☆☆☆☆

“Dreadful - simply do not use”

Written on: 23/09/2019 by w.a.y.n.e (3 reviews written)

Prices look ok, however fluctuate daily, but then postage is quite high Looks like a uk based website, in fact it's part of at least 2 similar sites, all run and operated from germany, where the items ship from. They will accept orders for out of stock parts, not tell you, and then change your ordered item to one of their compatible ones, including modifying the order details/invoice in your online account without notifying you, usually to their nasty own brand STARK which are poor quality and… Read Full Review

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