Warning - charged for item not received & no communication!

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★★☆☆☆
2.3
From 9 reviews
33.0% of users recommend this

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Click here if this is your business

Guest's review of Aston Jap Spares Ltd

“Warning - charged for item not received & no...”

★★☆☆☆

written by on 14/08/2013

I ordered two items, agreed delivery arrangements and paid by credit card over the phone. I was subsequently advised by email that one of the parts was not available. This seemed strange as I had previously been advised that both parts were available. Only one part arrived although I was charged for both. Despite 3 phone calls and 3 emails, to which I have not had the curtsey of a single response, I have still not been refunded the money owed to me. I will now have to pursue via my credit card provider. I'll not be bothering with Parts Gateway in the future - not worth the hassle!

  • £84.00

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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