The Car Buying Group Reviews - www.thecarbuyinggroup.co.uk

Chase House, Chase Way, Bradford, BD5 8HW
★★★★★
4.7 / 5
97% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Description (provided by business)

The Car Buying Group have more than 8 years experience in buying cars online. We pride ourselves on the fantastic service which we provide to each of our customers. Our customer support team are always available to answer any questions as well as to provide any further information which you may require.
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Latest Reviews

★★★★★

“Professional , Honest, company.”

Written on: 29/04/2019 by woBlack239 (1 review written)

The Car Buying Group asked me to tell them about any defects on my car, so I was as honest as I could be. They then gave me a price that they were willing to pay for it which I felt was a fair price. A pick up time and date that suited me was arranged and a gentleman came out and gave an assessment of the car and the previous agreed price was paid straight into my account and the car was driven away. A very professional, honest company to deal with. I would certainly use this company again if I… Read Full Review

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★★★★★

“Great Service ”

Written on: 29/03/2019 by Potter1595 (1 review written)

We sold our car to The Car Buying Group in little under a week. To be honest was a bit nervous at first thought that when the independent valuer arrived that they would try and bring down the price of the car agreed initially but this was not the case within an hour he had spoken to the person I dealt with and the money arrived in to my account. If you are thinking of using this Company please give an accurate description of the car (including scuffs and bumps). Thank you to the person I… Read Full Review

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★★★★★

“Simple and Easy!”

Written on: 18/03/2019 by Shereenc (1 review written)

Great service, fast and helpful staff. Evaluated my car the Sunday on line, received 3 quotes from different companies and gave the one with the highest rating a call... the car buying group. Received a call from someone the following day, absolutely fantastic she went through the forms over the phone and gave me a quote back within 24 hours. They scheduled a time/date that was convenient for me. Collected the car, double checked it over, transferred the money while I was on the phone, and… Read Full Review

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★★★★★

“Excellent Service and Communications Throughout”

Written on: 14/03/2019 by Silvayd240 (1 review written)

I had searched a number of websites to sell my Audi A1 and had callbacks from several companies. They all told me I wouldn't get more than what they were offering, take it or leave it. It was more the tone and manner of them doing me a favour and were not very friendly which put me off. I then received a call from Abi from the Carbuying Group who had a charm and manner which made me feel respected and comfortable. She explained the entire process and I was more than happy to proceed… Read Full Review

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★★★★★

“Such an easy process and a good price”

Written on: 09/03/2019

From start to finish it was easy to sell our car. Even though it waa 11 years old and past its best, by being honest on its condition still got a fair price for it with no haggling when they came to collect it. Money was in our account literally within minutes… Read Full Review

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★★★★★

“Straightforward process and fair offers”

Written on: 27/02/2019 by dkja (1 review written)

Once the process is initiated, communication is good with a single contact using email,phone and text. Fair discussion about any issues that potentially affect car valuation. Good collection system and fast payment… Read Full Review

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★★★★★

“Second time round - still a positive experience”

Written on: 30/10/2018 by JulienKing394 (1 review written)

Once you decide you are selling your car to trade you have to accept the price of that convenience is that you will get less than selling privately. However, once you have accepted that, the hope is that you will be dealt with in a polite, consistent and fair manner. Having dealt with TCBG for the first time when I sold my car last year, that is exactly why I was happy to deal with them again. This year we have sold both our cars to them - the experience was again firm but fair in comparison… Read Full Review

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★★★★★

“Fantastic brilliant excellent service ”

Written on: 29/10/2018 by Murdocksz232 (1 review written)

This has been one of the best results in selling my car to this company I got what I asked for and the polite guy that sorted it he was 1st class ... The transaction was so smooth and hassle free ... guy picked me car (he was polite and cool guy) up took it away and with in less than an hour my moneys was in the bank !!! I would recommend this company 110% they was 1st class … Read Full Review

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★★★★★

“Sale of car”

Written on: 12/10/2018 by 217Upton (1 review written)

Received a very reasonable off for my six year old car. Made the car buying group aware of the minor damage and sent through photos. Pick up of car went off without any problems and I was paid the valuation. Monies in bank within an hour of selling car. Would definitely recommend the car buying group to friends… Read Full Review

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★★★★★

“Outstanding so easy and stress free ”

Written on: 26/09/2018 by kcRamirez49 (1 review written)

I was nervous and dubious about this thinking when they check the vehicle each chip will be £50 deducted and any other deductions and a new order will be made but No they paid what we agreed and vault Fault them Far better valuation than we buy any car Can’t recomend enough Every vehicle I sell will be through this route No stress and not waiting for a buyer to not turn up… Read Full Review

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★★★★★

“Lovely Company”

Written on: 24/09/2018 by Misplacedshell (1 review written)

This company were very polite and patient with me on the phone during the initial phonecall, guiding me to find the information they needed in order to provide a quote for my car which was less than the online quote due to the lack of service history. However My Hubby and myself were pleased with the final agreed amount. The company then arranged collection to suit me and kept me updated until the car was collected which meant I could go out for the day without having to wait in. The driver… Read Full Review

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★★★★★

“Very easy transaction ”

Written on: 23/09/2018 by Lyon1980 (1 review written)

Had an option to sell my lease car at the end of my deal so shopped around for valuations.Decided to use the car buying group, from start to finish it was really easy the guy I dealt with was excellent and kept me informed throughout the process. Just be honest about the condition of your car and you will receive the full valuation. Many thanks once again… Read Full Review

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★★★★★

“Very efficient”

Written on: 14/09/2018 by McDowelloy1954 (1 review written)

Arrived on time, very polite and courteous staff. Paid the full valuation given over telephone quickly and settled the finance as promised… Read Full Review

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★★★★☆

“Straightforward service”

Written on: 12/09/2018 by Preciousq117 (1 review written)

Easier to deal with than webuyanycar - no web form, an actual person to talk to, someone to collect the car, no extra fees. I was honest about the condition of my 15 year old car, they offered an OK price (I'd have liked more, but hey-ho, their offer was double that of the other place), the guy picked it up, I got paid the agreed price. Sorted. Slight glitch with sorting out the payment (took 20 minutes instead of the promised 2) but so long as my bank account doesn't suddenly empty in the next… Read Full Review

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★★★★★

“Simply the best”

Written on: 03/08/2018 by Bella2013 (1 review written)

I have just had the best experience selling a car. Unbelievable!!!. From contacting the car buying group and speaking to the very friendly team member to money going in the bank. Pick up driver turned up, looked at car and the lovely team contacted me about payment. The whole process took half an hour with the money straight in my bank. Thank you car buying group for a very stress free transaction. Would highly recommend to anyone. Over the moon. Thank you, you were a credit to your firm. If… Read Full Review

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★★★★★

“Quick, easy and convenient ”

Written on: 02/08/2018 by IzabellaShields447 (1 review written)

When you sell to a company like this you should not expect the full price you would get with a private sale. This type of sale is purely for CONVENIENCE - less hassle, no one to mess you around viewing the car, they pick up the car for you and the transaction is all done quickly and efficiently. So if you value your time over a little more money this is for you. Must add the customer service was also impeccable - my advisor was always incredibly polite and helpful!… Read Full Review

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★★★★☆

“Happy”

Written on: 30/07/2018 by Jt1978 (1 review written)

Service was good as the person on the phone was very friendly and helpful. The collection driver was also personable and came over well… Read Full Review

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★★★★★

“Right from the beginning to the end the person I dealt...”

Written on: 25/07/2018 by Sabina0229 (1 review written)

Right from the beginning to the end the person I dealt with made the car selling experience a pleasant one. His professional and efficient nature ensured that my car was collected and sold in a timely manner to suit my schedule on the day. I will not hesitate to recommend The Car Buying Group to my friends and family!… Read Full Review

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★★★★★

“Quick and easy”

Written on: 19/07/2018 by Baileygi188 (1 review written)

I had the person I dealt with from TCBG call me shortly after listing my car for sale. At first I was probably too defensive, I spoke to him like one of those compensation callers and I didn’t want to know. Then after a chat he made me realise one thing. I could either sell it to them or clean it, wait in and potentionally be messed around or haggled. Selling privately before I’ve experienced the above and I couldn’t be bothered with the hassle. We agreed a date and it was simple… Read Full Review

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★★★★★

“Efficient fast,easy transaction ”

Written on: 19/07/2018 by 327Doyle (1 review written)

The person I dealt with was personable,the initial quote got reduced because the service history had been mislaid ,there is no mention of service history when you type in for initial quote ,but to be fair we negotiated a price agreeable to both and everything moved very quickly then. Collection was at my convenience and the gentleman who collected the car was very pleasant ,once checks made and paperwork sorted money was in the bank ,faster than I had expected .I would highly reccomend… Read Full Review

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