Jo Jags Reviews - www.jojags.co.uk
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“Great Service and advice”
written by GoldChauffeurServices on 10/08/2022
Having been recommended to contact this company I was surprised to see the negative feedback and approached with caution. However, the part for my Jag Sov was unavailable anywhere else so with further positive comments from my friend based on over 10 years of doing business with them I took a punt. So glad I did, the owner sourced the part, packed it beautifully to avoid damage and it was with me within 48 hrs. He even advised on fitting and assured me that if it was the wrong part (there was some debate at the time) that he would replace it FOC or refund the cost. Helpful and prompt service and would not hesitate to recommend. Thank you!
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“CHARGED ME FEE FOR SENDING ME WRONG PART”
written by 387Murphy on 20/05/2022
After asking for fog lights for an x-type making it very clear this was the facelift, constantly telling me you would be okay he sent me the wrong part. When I returned I was charged a 25% restocking fee for his error. When I kept calling up he told me that accounts would sort it. Naturally this never happened, he then said if I called again he would not tolerate repeat phone calls. He just fobbed me off, told me cheques were in the post… this was a while ago and was a lot of money to be back then!!!!!
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“AVOID!”
written by Nataliat129 on 09/08/2019
They mislead me about technical details, making the cost twice the amount it should have been. DO NOT TRUST THEM.
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“awful customer service”
written by gaMcBride139 on 06/04/2018
Very strange customer service policy, refused to sell me an item on ebay due to the fact I have left bad feedback (deserved) for other ebay sellers. We purchase some 300 items a year off ebay and rarely have any issues. guys attitude is appauling. I hope his next jobby is a hedgehog.
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2
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“And the story continuous for over 5 years...”
written by Maher173 on 28/07/2017
The business continuous with threats and contacting outside of eBay, court actions etc etc...
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5
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“I bought a wheel and tyre off eBay and arranged to...”
written by ReaganMiles1946 on 27/07/2017
I bought a wheel and tyre off eBay and arranged to pick it up from his unit. When I got there, the unit was locked. I rang him and he refused to let have the wheel. After I went home, the threats online started. He forced me to leave 'good' feedback on eBay or he said he'd take legal action against me. The man is total bully and a complete shark. Looking into his history, he has traded like this for years. There is a huge 26 page thread about him on Jaguar Forums. Just avoid him and buy from somebody reputable.
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“Don't Deal With Them”
written by Leannaz1990 on 24/07/2017
I ordered reversing sensors for my Jag and they were advertised as OEM and I paid OEM money for them When they arrived they were a cheap Chinese knock off. Jo Jags asked for them back and then refused to refund me the money. Then it was just abuse over the phone when I complained. Never, never deal with this company.
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“Simply the worst ”
written by LunaMontgomery on 03/11/2016
Bout sensor which failed after a few miles. the person I dealt with sent another which was ok. Then sent me a summons for not returning the faulty item. Refused to cancel it and very bad attitude. Court said contact jo jags to deal with it and they refused to talk and said contact court. They just want to cause people trouble. Don't risk it buy elsewhere.
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1
“Great service”
written by BlackpoolGill on 27/06/2016
After trying to find a rear sub-frame for our 17-year old Jaguar for about 4 weeks, I saw one advertised on Ebay, and the dealer was named as Jo Jags, so I rang them and was assured that it was the correct one. They sent it to me, and it arrived within two days, very well-wrapped, and it was the right one. It's just been fitted locally, and we're absolutely delighted. Well done to Jo Jags for their help.
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“SUPERB!”
written by Douglasz41 on 11/06/2015
1 got my xtype serviced with them 3 years ago and i come back every year, ive bought parts for my car and have always been happy with the service and goods i purchase, if it wasnt for jojags i wouldnt have a car on the road! simple! dont know how he does it but he knows his stuff and no one touches his knowledge of jags!
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“AVOID - EXPECT THREATENING PHONE CALLS”
written by Haynes14 on 08/06/2015
Purchased an engine and was told there was only 1 type for this year and model. When it arrived it was completely wrong and Jaguar confirmed there were actually a types of engine but JoJags in the 'expert' apparently. He took me to court for his postage cost which was clearly listed as 'Free' He never attended and lost obviously + my costs. His feedback score on Ebay is manipulated because he waits 60 days before he starts his threats so you can't leave him negative feedback. He rang and threatened me at least 6 times. The account was in my wives name and he demanded to speak with her after he got nowhere with me. Basically this guy tries to bully people just avoid buying anything from him!
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“avoid”
written by Campbell159 on 30/05/2015
they tell you what you want to hear till they have your money . then they turn arrogant and nasty . how this business survives is beyond belief
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“Threatening Bully”
written by myWaddell228 on 21/03/2015
Steer well clear threatened by them the matter now in the hands of the police
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“THREATENING BULLY”
written by Lorena165 on 19/03/2015
Purchased a part on Ebay received nothing but threats have contacted the Police and Ebay are investigating. DO NOT USE!!!!!!!!!!!!!
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“is this a money laundering operation??”
written by on 22/07/2013
Watch yourself when dealing with them - Mainly on e-bay you will be blocked if you have the gall to use the 'make an offer' function. The offer will be rejected and the item withdrawn and relisted at a higher 'buy it now' price - often higher than retail! If you dare to question him you will regret it!! steer clear, life's too short.
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“Super Duper”
written by on 18/09/2012
Been using Jo jags for a few years now, they don't have everything all the time, but when they do have a part its sent out quickly and with no problems, I have never had to send back a part. Ignore the other review,
Brian127's Comment
Written on: 27/07/2017
Mmmm.... ignore all the other reviews, when they're 98% bad, you sound like a fake review to me
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Dave911's Comment
Written on: 12/10/2018
Totally agree probably one of his rotten lot stay well away from this b###end hopefully he will go bust
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“CUSTOMER SERVICE - NIL ”
written by AIMIUS on 30/04/2012
Spoke to the 'main' guy here for help on a jaguar part. Was talked to like an idiot and told to change my mechanic. WOULD NEVER USE AGAIN
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Peggy2105's Comment
Written on: 25/07/2017
ordered some headlights on eBay,weren't good quality,paid £25 to return them. He then said they were damaged when he received them back and sent me court papers demanding I pay for them even though he'd given me a refund via eBay and he had the headlights back. Think he needs to be reported to someone....any ideas?
Kimba1104's Comment
Written on: 28/07/2017
Report him to eBay, the police and to Liverpool trading standards !
Kimba1104's Comment
Written on: 28/07/2017
Report him to eBay, the police and to Liverpool trading standards !