Great service & helpful.

I bought a wiring harness and steering wheel patch lead for my Audi A3 convertible off eBay. CTSAD002.2 Pioneer Steering Wheel Stalk Control Adaptor For Audi A3 A4. It was delivered very quickly with instructions on photos which were very helpful. I connected the plug and play leads into my stereo but found the steering controls weren’t working so I contacted the seller off of eBay and told them my problem, and they referred me to the technical support number which I ring. I rung the number I was given and the guy asked me for an invoice number which I didn’t have or find as I bought off eBay. So I couldn’t go any further. I then contacted the seller off of eBay and they were more than happy and helpful to sort my problem by asking me questions and guiding me to what was wrong. It turned out, it was user error and when I took the actions that they said to do, everything worked perfectly. Many thanks guys.