Your Canvas Printing Reviews - www.yourcanvasprinting.co.uk

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★☆☆☆☆

“Avoid avoid avoid”

Written on: 12/01/2017 by enntee (1 review written)

I wish I had read all these reviews before I waited 33 days for an order that was never going to show up. Agree with previous posts about the owner's arrogant, almost belligerent attitude. I had to ask FOUR times if I could have an update on the expected delivery date after waiting 30 days, and received an email stating that I'd received a refund - no reason given. What a waste of time and energy. Very disappointing, however, on reading these reviews, I am sure I would not have been… Read Full Review

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★☆☆☆☆

“Just Awful product & worse attitude - AVOID”

Written on: 14/12/2016 by Riverz18 (1 review written)

Ordered a print of a special photograph. When piture arrived it was almost unrecognisable, poor picture quality, colour etc. Nothing like the picture i saw on the web-site before clicking order. Worse was the atritude of the owner who was simply awful to deal with, poor communications and arogant beyond belief. Apparently it was all my fault for ordering on a mobile device which tells me their systems are bery out of date. Do Not use these people they are simply awful - poor product worse was… Read Full Review

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★☆☆☆☆

“Terrible colour”

Written on: 01/12/2016 by Jo63 (1 review written)

I ordered a canvas of a personal photo, when the canvas arrived it was a completely different colour . The grass on my photo was green but on the canvas it was brown. Also there were shinny patches on the canvas. When I contacted the company they refused to do anything for me. Would never ordered from them again. Very upset customer… Read Full Review

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★☆☆☆☆

“Picture qulity terrible.”

Written on: 22/10/2015 by MollyBenton (1 review written)

I was really disappointed with the quality of my canvas. It was blurry, scratched and damaged in one corner. I have emailed the company asking for a refund but looking at other reviews I'm not going to hold my breath. I wish I had looked at the reviews before buying it. … Read Full Review

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★☆☆☆☆

“Avoid Avoid Avoid”

Written on: 27/01/2015 by swBeck56 (1 review written)

No customer service skills from the employees at Your Canvas Printing. I called and asked them to confirm that the image wasnt distorted (when it was uploaded it looked perfect). When someone FINALLY replied (after 3 nagging phone calls from me), he sent a screen print of the image on his design sheet. It actually looked good. When I got the canvas, the Quality = terrible! I even asked if I should reduce the size of the image to improve the quality. His response "Nah, it looks good". I was… Read Full Review

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★☆☆☆☆

“Horrible Customer Service and Quality”

Written on: 21/01/2015 by Lena351 (1 review written)

I ordered a Panoramic print from these for a Christmas present - very easy to upload pictures on the website however there was no warning on what the quality would be like. When it arrived it was horrible - The whole images was pixalated and could hardly make out the image - when i contacted them i got a response saying i should have noticed the bad quality on the screen when i uploaded the image (which looked perfect quality when i uploaded it). Many ignored phone calls and emails later i… Read Full Review

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★☆☆☆☆

“No quality control and do not respond when contacted”

Written on: 03/01/2015 by dave.baldwin202020 (1 review written)

Avoid using www.yourcanvasprinting.co.uk if you want any canvases printed. Their quality control and customer service are non existent. I ordered two identical canvases as Christmas presents and what arrived were two heavily marked and scratched canvases, one with really obvious printer lines. Niether canvas was viewable from any angle without being able to see scratches and what looked like massive smears. I would not have hung them in my shed let alone given them as gifts. After politely… Read Full Review

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★☆☆☆☆

“3 weeks and still nothing”

Written on: 29/12/2014 by Bl4nco01 (1 review written)

Ordered a canvass 2 weeks before Christmas,3 weeks have passed and still no sign!!,no reply through emails,won't respond or contact me. Theif has took my money,avoid at all costs… Read Full Review

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Dave.baldwin202020's Response to Bl4nco01's Review

Written on: 08/01/2015

Sorry to hear you have had a similar problem to me with this seller. Just thought I would mention that I managed to get my money back through the paypal resolution center, if you paid using paypal you should also be able to go this route too. Hope you get this issue settled.

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Bl4Nco01's reply to Dave.baldwin202020's Comment

Written on: 09/01/2015

I'll soon be taking the 2 hour drive to collect in person!

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★☆☆☆☆

“Do not use, take your money and deliver nothing..”

Written on: 04/12/2014 by Lily397 (1 review written)

What a terrible company - you are better off paying for a quality service So the story is....I bought my canvas' and paid for them. They turned up, but were printed incorrectly. So I called and I had to return them to the company, at my own cost, which they promised to return. Since then I have heard nothing. they have my money, and the canvas and it cost me to return them! Disgusting service. They wont answer any of my emails, or return my calls, let alone give me my money back or even… Read Full Review

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Dave.baldwin202020's Comment

Written on: 08/01/2015

Sorry to hear you have had a similar problem to me with this seller. Just thought I would mention that I managed to get my money back through the paypal resolution center, if you paid using paypal you should also be able to go this route too. Hope you get this issue settled.

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★☆☆☆☆

“Very bad”

Written on: 30/10/2014 by Ashtyn212 (1 review written)

Ordered a canvas over 2 weeks ago and a poster arrived. I emailed yet no response so called and was told sorry they would post out the canvas. That was over a week ago but still nothing. Emailed again but no response. I never write reviews however it is not difficult to communicate with a customer particularly when the order has already been messed up. Avoid… Read Full Review

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