written by HoraceWimp on 03/09/2020
Placed an order, after a relatively straightforward design process. Order was confirmed but no tracking information was available. After 3 weeks of waiting for receipt of the order I contacted the company. I was told my order had been returned because the delivery address was incorrect or incomplete. It was not, my address was perfectly correct on their own confirmation email. They offered to resend to a "corrected" address which was unnecessary. And then had the cheek to offer as a gesture of goodwill not to charge me the extra postage incurred because of their failures. I will not be using this company again, as a consequence of their attempt to imply the responsibility for poor service was mine.
written by boatbas on 17/12/2016
I had a canvas done was asked to e/mail photo for them to copy, got back a canvas, altogether paid £19 (including p+p). the picture is in the wardrobe not good enough to be diplayed and certainly not any where near as good as the photo I sent. I would definatly not reccomend this company. I made a complaint to the company they said it was not there fault. The colouring is too dark if I put the canvas against my computor with the photo on its like two different pictures
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