Instore 1 online 0

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WH Smith - www.whsmith.co.uk
★★☆☆☆
1.6
From 89 reviews
12.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

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suziiwong's review of WH Smith - www.whsmith.co.uk

“Instore 1 online 0 ”

★☆☆☆☆

written by suziiwong on 21/03/2015

Having used click and collect from JDwilliams and tesco I was already a convert until I ordered from WHSmith. It has been 3 weeks since placing my C+C order. The money left my account immediately but nothing else left! I’ve chased by email, checked in store and online info is poor if you manage to get to your account! I wonder if delivery would have been better. I’m still waiting for any response.

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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