ZERO SERVICE! ZERO RESPONSIBILITY! MONEY GRABBERS

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Bonanza - www.bonanza.com
★★★☆☆
2.7
42.0% of users recommend this
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Guest's review of Bonanza - www.bonanza.com

“ZERO SERVICE! ZERO RESPONSIBILITY! MONEY GRABBERS”

★☆☆☆☆

written by on 26/07/2017

BOUGHTWRONG ITEM. THE SAME DAY CANCELED ORDER. THIS WAS BACK OVER A MONTH AND A HALF AGO. THE ONLY RESPONSE TO MY EMAILS WAS: WE ARE JUST THE MIDDLEMAN, BUT AS A SPECIAL SERVICE WE'LL CONTACT THE SELLER." AND THIS WAS VIA AN AUTO RESPONSE WITH NO WAY OF GETTING BACK TO THEM. I THEN CONTACTED THE SELLER: NO RESPONSE AT ALL! Then I got to PayPal to whom neither one answered either> Finally I went to the credit card and now something is happening (they did not get responses so far, but at least they can reverse the charge).
TODAY Bonanza writes telling me that since I had not written back (A LIE) THEY WERE CONSIDERING THE SITUATION RESOLVED???? whaaaaat?THE NERVE!!

DO NOT, REPEAT, DO NOT, COME EVEN CLOSE TO THESE PEOPLE! FANCY WEBSITE TO ATTRACT SUCKERS LIKE ME!

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