written by RachaelKoenig19 on 10/07/2015
Purchased a piece of jewelry from Bidz. Upon arrival we find one of the stones had fallen out in the bag that it was delivered with. We took it to our jeweler only to find that several stones had been loose and that it was worn before we received it. Under the loop you could see fiber and skin tissue. I asked how many stones had been loose they said the majority and it would be several hundred dollars to fix. We call Bidz and asked if we could exchange the item for the exact one. " No, no longer in stock" You could return it for a refund I said no it was a gift. I said would you pay part of the repair? They offered $20.00 on a item that had a retail of over $1,000. After dealing with the rep, I decided my time was worth more than dealing with a company such as this. The old owner had problems and now the new owner looks to be the same. After looking at numerous items over a period of time it looks like this sight has a fixed bottom price and it's only an auction if they get there bottom number. No deals here.!
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