MY STORY HOMES NIGHMARE ! AN ABSOLUTE DISGRACE.

Click here if this is your business
★☆☆☆☆
1.2 / 5
6% of users recommend this
Click here if this is your business
  • Value For Money

catinhell's review of Story Homes - www.storyhomes.co.uk

★☆☆☆☆

“MY STORY HOMES NIGHMARE ! AN ABSOLUTE DISGRACE.”

Written on: 20/04/2017 by catinhell (1 review written)

STORY HOMES We lost faith in your rectifiying procedure...a long long time ago. The past year has been a nightmare for us....dream home,i do not think so. Who would have thought we would be replacing the front & back door to our "dream home" (the back door looked like it was fired in out of a cannon not fitted) after no more than a year. appoitments made for contractors to call,waited in all day,no one turns up and no telephone call to let us know (a disgrace).When a contractor does happen to turn up,the problem ends up being even worse than when first reported. Ceilings not floated off by the plasters,doors with big gaps around them,top,bottom and sides! Electric sockets that do not work, Window cills that are flat at one end and round at the other (obviuosly damaged on the day of installation and could not be bothered to replace with a new one so decided to botch it) Carpet fitters that have scored every skirting board in the property with a stanley knife.(your middleton st george showroom is the same so you obviously use cheap tradesmen) Light fittings so far out of center that they were moved,not once but twice! sink not sealed in kitchen,kitchen units that lean to one side (doors not fitting as they should) wc not centered, sqeeky bathroom floor. light fitting in utilty bangs off the back door when opened. Rendering to the whole house is below standard as stated i one of your emails (still nothing done) render is now yellow not white with all the FILTH that gets blowen up by the hgvs and machinery.Paint coming away on en suite celing caused by cold spot in attic.Thermostat changed because it didnt work correctly,gap left at side,still no one has been to rectify. Tap changed in bathroom because water was running brown,we now have odd taps! Gas fire damaged upon installation,waiting three months for replacement.WHEN THERE IS EVEN A SLIGHT WIND OUTSIDE THE ROOF TRUSSES CREAK,WE LAY AWAKE WONDERING IF THE THING IS GOING TO COLLAPSE! Garage door damaged by contractors who were using it as storage before we moved in,they are using next doors garage now. The list is endless and only adds to the list supplied by a company who carried out a private inspection on our behalf.Snag list...probably around 100+. all this while my partner is battling a serious illness. Story homes would never get our money again.THIS REVIEW SHOULD SAY MINUS 5* Story homes play the percentage game,they deal very slowly if at all with your complaints and hope that others do not bother to complain.The whole site in Appleby is plagued by atrocious drainage problems,back gardens like swamps.It will be very interesting to see what happens if we experience the same sort of storms of 2015.5 STAR BUILDR....I DO NOT THINK SO. - 5*

  • Under 1 Year

    Lived in Home

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 6 1