A DREADFUL EXPERIENCE - NEVER AGAIN

You'll be promised the Earth by this company, but when your cash is in their account, you'll soon realise it was ALL just sales patter.

Our issues are more about the appalling customer service, rather than build quality - although quality and finish are far from perfect! Our 'luxury' home is kitted out with what I believe to be the cheapest trade range fittings you can possibly buy.

If you have any major snagging issues then the onus is on you to prove the defect/mistake is not compliant with building regulations - this takes months/years to sort out - they'll try to wear you down by ignoring you/and or not turning up when agreed.

My advice to you?

Scenario 1:
If you're reading this as a prospective Stewart Milne customer then walk away now - even if you've paid a deposit. Its not worth the heart ache.

Scenario 2:
They've got your money... it time to get everything discussed in writing - you'll need this when they continually change site managers and every single discussion has disappeared in to the ether...

In my particular case the emails have been handy when instructing my solicitor to force Stewart Milne in to action.

You have been warned :)