Crest Nicholson worst developer

We definitely will not recommend Crest. Up to the point of completion, the service was good but as soon as we moved in, we realised how bad they are. The day we moved into our brand new house, there was a leak in the upstairs family bathroom that damaged the living room ceiling. There was a stopcock burst in the kitchen a week before we moved in which damaged half of our kitchen unit and all of our kitchen and dining room flooring. Crest didn’t inform us how bad the water burst was and proposed to only changed few parts of the kitchen unit. After moving in we realised that firstly they got our kitchen unit colour wrong and second there were more damage than what was mentioned. The whole kitchen unit had to be replaced; with the flooring and skirt board. Garden turf was done so badly that they had to be replaced. Leakage in downstairs cloakroom. Our snag list is forever long and we are more than a year into moving that Crest is still promising to get them fixed. Their customer service team is one of the worst I’ve dealt with. Their Head of customer service over promised but never delivered. We are still waiting on technician to come and assess big cracks in our garage. It is beyond ridiculous on how much you have to chase them.