Pathetic excuse for a retailer

My partner unfortunately ordered Wonderlands for the X Box for my birthday from Game in the middle of February, we knew it would not arrive till the 25th of March as this was the release date. On that date an email was sent to her stating that the game would arrive till the 28th. This meant that I had lost out of a special release date offer linked to the product. I did not know that she had also been charged £4.99 for the privilege of late delivery. Yes we stay in Scotland near Inverness, but every other company can manage next day delivery to us for free on orders above £40 let alone 5 weeks and for an order of £80 !!
Thankfully my partner has learned her lesson and will never order from this sad excuse for a company again ( their loss as we spend over £400 a year on software), please just order from any supermarket or other online reputable retailer who care about service and their customers.